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I bumped into the same issue today. I was a co-host and provided a link in the Zoom chat. The link ended up only being regular text, not hot. So individuals had to copy and paste the text to go to the link. After the meeting I continued to play with the link in the meeting chat box to see if I can get it to work. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.
When I copy and paste a link to Zoom chat, it is not active. A similar thing occurs when I copy and paste a link in email. This started happening I think after an automatic computer update.
Before that, I was able to insert a live link. When I attempt the same thing on my home computer, the links work just fine. When I have my work computer at home, it still does not allow a live link. Any help would be appreciated. I know it seems a small thing, but my young-ish students on all sorts of different devices at home don't all know how to cut and paste and Zoom is tricky for them.
A live link just simplifies things. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Thanks for your feedback.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi Kathy. If you will work with me I will be here to help until the issue is resolved. Zoom should work similarly. In reply to A. User's post on April 13, Thanks for your help. I am clicking the actual link, or getting a sharable link from google drive.
And I'm doing no different that what I've always done that worked in the past. Thanks very much for your help. Nothing is more frustrating than having your webcam or audio not work on a Zoom call. If your web camera is not showing up or is selected but not working, try some of these basic tips first.
On the pop-up that prompts for a meeting ID just before joining a call, leave the following settings unchecked:. If your webcam or audio issues persist, you can test your audio and video in Zoom by clicking this link. Once open, you can join a test call on the Zoom application and follow the instructions on the screen. If the screen is blank, you can then click the arrow icon next to the video camera icon and choose Same as System or you may see Integrated Camera or a more specifically named webcam from the list.
Sometimes, the problem might not be Zoom at all. You can correct this by checking your app permissions to make sure the Zoom app or your web browser can use your webcam.
On the web specifically, you can also check this setting by restarting your call and making sure you press Allow when prompted about the camera and mic access.
In the same way, you can also search for Microphone and choose Microphone Privacy Settings to do the same. From there, scroll down to let desktop apps access your camera , and make sure that the toggle switch is On. Open System Preferences and select Security and Privacy.
After that, click the lock icon and enter your password to make changes. You can then click Camera from the sidebar and make sure your desired web browser and Zoom are checked. Note: Some laptops also have a physical webcam switch that must be enabled to allow the webcam to function properly.
Double-check that yours is in the right position if you have one. If all else fails, uninstall the software. The next time you try to join or start a virtual meeting, the web browser client should download the software for you. You also can manually install the software from Zoom. Another common problem with Zoom is an audio echo during a meeting. If you hear an audio echo or feedback, there are three possible reasons why.
Someone could have both computer and telephone audio active at the same time. In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up arrow icon next to the microphone icon and choosing Leave Computer Audio. Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo.
Using headphones helps reduce the echoing effect, too. Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door.
You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones. Lagging and freezing usually indicate a problem with your internet connection. On a mobile device, move to an area with a better connection to see if this helps. On PCs, stick with a wired Ethernet connection, if possible. Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around Kbps.
You can always check your current speeds with a quick internet speed test. If the speeds are undesirable, repeat Solution 1. Also, you can check out our tips on how to increase internet speed. To access these options, click the cog icon Settings on the main screen of the Zoom desktop app, or click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu.
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